4.7 / 5
4.7 out of 5 stars
overall rating
Parking:5.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Maintenance:3.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Value:5.0 out of 5 stars.
Location:5.0 out of 5 stars.
Noise:5.0 out of 5 stars.
Posted On: 05/16/2022
Management team
Kathy and Felix are so helpful and assist to all my concerns. Great management team.
Kathy and Felix are so helpful and assist to all my concerns. Great management team.
By: Anonymous
Verified Resident
Thanks so much for your review. We’re thrilled to hear that you have been a happy resident and hope to keep you as a satisfied resident for years to come! Let us know if there is anything we can do for you.
Source: Property Site
4.5 / 5
4.5 out of 5 stars
overall rating
Parking:4.5 out of 5 stars.
Amenities:5.0 out of 5 stars.
Maintenance:4.5 out of 5 stars.
Staff:4.5 out of 5 stars.
Value:4.5 out of 5 stars.
Location:5.0 out of 5 stars.
Noise:5.0 out of 5 stars.
Posted On: 01/17/2022
Exceptional Maintenance
I've been a resident for 4 years now. Anytime I have an issue, big or small, maintenance is always on top of it. Eri...
I've been a resident for 4 years now. Anytime I have an issue, big or small, maintenance is always on top of it. Eric especially is phenomenal. He's friendly, knowledgeable and extremely reliable!
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By: Anonymous
Thanks so much for the great rating! We strive to be a wonderful place to call home. Have a great day! We appreciate you!
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Parking:5.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Value:5.0 out of 5 stars.
Location:5.0 out of 5 stars.
Noise:5.0 out of 5 stars.
Posted On: 07/04/2021
Monarch number one
Good place
Good place
By: Khasan Krymshamkhalov
Verified Resident
Khasan, Thanks so much for the great rating and kind sentiments! We strive to be a wonderful place to call home. Have a great day! We appreciate you!
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Parking:5.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Posted On: 06/03/2021
Very Satisfied!
Everything thus far since living here has been great! Couldn’t ask for a better home
Everything thus far since living here has been great! Couldn’t ask for a better home
By: Devin Wangler
Verified Resident
Devin, Thanks so much for the great review! We strive to be a wonderful place to call home. Have a great day!
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Parking:5.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Value:5.0 out of 5 stars.
Location:5.0 out of 5 stars.
Noise:5.0 out of 5 stars.
Posted On: 03/03/2021
The best apartments in Des Plaines
I just want to say I love my apartment. Managment team, Rashaan and Kathy are the best. Also, the Maintaince team, Shab...
I just want to say I love my apartment. Managment team, Rashaan and Kathy are the best. Also, the Maintaince team, Shabazz and Irvin are truly wonderful. Thank you.
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By: Mona
Verified Resident
Source: Property Site
4.5 / 5
4.5 out of 5 stars
overall rating
Parking:4.5 out of 5 stars.
Amenities:4.5 out of 5 stars.
Maintenance:4.5 out of 5 stars.
Staff:4.5 out of 5 stars.
Value:4.5 out of 5 stars.
Location:5.0 out of 5 stars.
Noise:2.5 out of 5 stars.
Posted On: 02/20/2021
Love it here!
We've lived here for almost two months now and we absolutely love it! Beautiful apartments, great amenities, outstan...
We've lived here for almost two months now and we absolutely love it! Beautiful apartments, great amenities, outstanding staff (especially Rashaan, he is absolutely wonderful and so helpful!) and such a modern and clean look all throughout the property.
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By: Anonymous
Source: Property Site
4.8 / 5
4.8 out of 5 stars
overall rating
Parking:5.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Value:5.0 out of 5 stars.
Location:5.0 out of 5 stars.
Noise:4.0 out of 5 stars.
Posted On: 02/19/2021
Very happy at the Monarch
I want to thank the staff for all that they do. They really go above and beyond to make the community safe, clean, welc...
I want to thank the staff for all that they do. They really go above and beyond to make the community safe, clean, welcoming, and enjoyable to live in. I really love living here.
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By: Stacy Roth
Verified Resident
Source: Property Site
4.8 / 5
4.8 out of 5 stars
overall rating
Parking:5.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Value:5.0 out of 5 stars.
Location:5.0 out of 5 stars.
Noise:4.0 out of 5 stars.
Posted On: 02/08/2021
Best place I've ever lived!
I've lived in quite a few apartments over the years but so far, this has been my best experience by a huge stretch.
F...
I've lived in quite a few apartments over the years but so far, this has been my best experience by a huge stretch.
For starters, the office staff (while understaffed and busy at times) are very kind and approachable. I find Kathy and Raishon are realistic about things but still remain as helpful as they can be. Michael, the community manager, really straightened up some of the initial trash issues as soon as he came aboard. I haven't seen any litter outside since among several other issues. I am glad we have strong office staff to keep things clean and my wife and are are impressed by turnaround time of these issues. Top notch.
The maintenance staff is great. Shabaz does an excellent job making sure his staff attend matters with a healthy priority but also with great service. Very nice and friendly. They do things right the first time but are realistic about certain things (like the settling of a brand new building close to a large river) and are able to explain with a professional character when some things are out of everyone's control. They do compromise incredibly well despite that though and do a great job making sure you are comfortable. I had a cabinet door chip my first week in and Shabaz replaces it without question. He also took care of a defective dryer my first week as well. Talk about service! Cindy and Irving are great too. Very respectful and all my maintenance orders are fulfilled on a fair and timely basis.
The price is incredibly fair for the area considering the amenities and lack of severe congestion compared to other areas of Cook. I love being next the the Des Plaines River trail. The Monarch created this building with an active lifestyle in mind during all seasons and if you take advantage of it, you will find you can make this a bit of a paradise.
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By: Jacob Bond
Verified Resident
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Parking:5.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Value:5.0 out of 5 stars.
Location:5.0 out of 5 stars.
Noise:5.0 out of 5 stars.
Posted On: 12/22/2020
Happy renter
The Monarch management team have tried, but Rashaan has been exceptional! Professional, attentive and extremely helpful!...
The Monarch management team have tried, but Rashaan has been exceptional! Professional, attentive and extremely helpful!
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By: Anonymous
Thank you for taking the time to share your experience here at The Monarch. We agree, Rashaan is amazing! Your feedback is very valuable to us as we work to be better every day. We are honored that you enjoy living here at our community.
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Parking:5.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Value:5.0 out of 5 stars.
Location:5.0 out of 5 stars.
Noise:5.0 out of 5 stars.
Posted On: 10/30/2020
Love Living At The Monarch
I wanted to thank the staff for all that you do. This has been a hard year for everyone and you all have gone above and...
I wanted to thank the staff for all that you do. This has been a hard year for everyone and you all have gone above and beyond for the residents that live at the Monarch. To have a positive relationship with you all and being able to ask questions or being able to ask for changes means a lot. This is a home and a community and thank you for listening to us and provide a safe, wonderful place to come home to. Be safe!
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By: Stacy Roth
Verified Resident
Hi Stacy, we're so pleased to know that your experience with us is a good one. Thank you for entrusting us with your home, and for taking a moment to recommend us to others. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know is we can serve you in the future.
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Parking:5.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Value:5.0 out of 5 stars.
Location:5.0 out of 5 stars.
Noise:5.0 out of 5 stars.
Posted On: 10/08/2020
Tremendous!
Very joyful to form part of this amazing community. The staff is very respectful and willing to help me. Parking and ame...
Very joyful to form part of this amazing community. The staff is very respectful and willing to help me. Parking and amenities are #supernova great! I strongly recommend them.
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By: Oscar
Verified Resident
Source: Property Site
4.2 / 5
4.2 out of 5 stars
overall rating
Parking:4.0 out of 5 stars.
Amenities:3.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Posted On: 06/06/2020
People are so friendly.
People are so friendly.
I loved my experience thus far
People are so friendly.
I loved my experience thus far
By: Brian Song
Verified Resident
Hello Brian, thanks so much for the great review! We strive to be a wonderful place to call home. Have a great day. We appreciate you!
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Parking:5.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Posted On: 05/03/2020
Amazing place to live
All the staff is so friendly and when we had a maintenance issue it was resolved quickly and efficiently. We would defin...
All the staff is so friendly and when we had a maintenance issue it was resolved quickly and efficiently. We would definitely recommend The Monarch to anyone.
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By: Andrew Hoffman
Verified Resident
Thank you for the kind words, Andrew! We strive to provide great apartment homes and exceptional service to all of our residents, and we’re so happy to hear that your time at The Monarch has been a great one. Feel free to reach out if there is any way that we can make this experience better for you!
Source: Property Site